2 hours Interpersonal Perspectives (Online)
Presented by: Tanya Zaglauer-Schmell, Tamara Spencer, Dr. Barbara Palomino

Course description: Caring and giving in difficult circumstances, being exposed to trauma, and providing support to traumatized individuals on a daily basis may lead to the type of burnout which has long-term physical and emotional effects.

This 2-hour online course will provide emergency responders with an understanding of compassion fatigue and what we can do to prevent burnout.

A practical overview and discussion of stress disorders, as well as signs and symptoms of a crisis, will assist us in taking care of ourselves and others.

By taking care of ourselves and practicing ‘stress management,’ we can decrease the physical and emotional wear and tear stress can cause. There are three components of stress: Biological, Cognitive and Learned – and a discussion of these components will give students a deeper understanding of the complexity of stress and what we must do to cope in healthy ways.

In anticipation of the effects of stress, we will learn of the four methods of dealing with long-term stress:  Avoid, Alter, Adapt and Accept.

Lastly, we will talk of the ways each of us can build resiliency as a preventative approach to emotional wellness.

Training Objectives:
1. Identify indicators of compassion fatigue
2. Recognize criteria for stress disorders
3. Apply healthy coping skills for stress management
4. Build resiliency

Who should attend this course: Any member of the emergency services including law enforcement, fire and rescue personnel and dispatchers.

Complimentary seats: Determined on a course-by-course basis.