Crisis/Hostage Negotiation Level I
Monday, October 9 - Friday, October 13, 2023
8:00 am - 5:00 pm
Location: Rochester EOC
Directions: 2185 Wheelock Dr NE, Rochester, MN 55906

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CRISIS/HOSTAGE NEGOTIATION LEVEL I (BASIC) – 40 Hours


COURSE DESCRIPTION:
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The first in a series of three progressive courses, Crisis Hostage Negotiation – Level I (Basic) addresses the fundamental tasks of a successful crisis negotiator. This course will prepare you to work as part of a coordinated negotiation team and handle a variety of crisis situations including those involving hostage takers, barricaded subjects, and potential suicide victims.

You will learn the nation’s best practices as they relate to a team-oriented approach to crisis negotiation as well as gain a thorough understanding of duties for each member of the team.

The effective application of active listening skills and the Behavioral Influence Stairway Model will be discussed at length and reemphasized throughout the progression of all three courses. Active listening skills and the development of rapport serve as the foundation of successful crisis negotiation; these are topics which are presented in detail and reinforced throughout the course.

You will learn how a negotiation progresses, from the introduction to the resolution, and specific strategies and techniques to be used along the way. We will discuss when negotiation may not be the best solution, what items are negotiable and non-negotiable, and what to do in non-response situations.

The management of intelligence and information is a critical aspect of mitigating any law enforcement threat, and you will learn specific techniques for managing the flow of information during a crisis.

You will also gain a basic understanding of mental health crises and will learn to recognize the characteristics of a mental health crisis as well as strategies for affecting a positive outcome.

In that the risk of suicide is present in the majority of crisis incidents, we will have a detailed discussion on law enforcement’s response to suicidal persons. You will learn to identify risk indicators of suicide and the immediacy of suicidal intent as well as practical intervention techniques.

Challenging, team-oriented, scenario-driven practical exercises are an integral part of the course and will allow you the opportunity to practice and refine your crisis negotiation skills.

TOPICS INCLUDE:

  • Introduction to Crisis Negotiation
  • Negotiating as a Team
  • Effective Communication
  • Law Enforcement’s Response to a Crisis
  • Principles of Crisis Negotiation
  • Intelligence and Information Management
  • Abnormal Psychology
  • Suicide Intervention for Law Enforcement
PREREQUISITES:

You must be a sworn member of law enforcement or corrections, a non-law enforcement member of a crisis negotiation team, or a mental health professional or a clergy member supporting law enforcement activities, to attend this course. Requests for exceptions must be submitted and approved by the course director.

NOTE:

This course meets most state, Department of Defense, and federal training requirements for crisis-hostage negotiator certification, and is trained in accordance with guidelines established by the National Council of Negotiation Associations.

This course is approved as a “full credit” basic course toward a 120-hour CSM Certificate of Proficiency.


COURSE REGISTRATION


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Course Cancellation Policy
  • CSM makes every attempt to avoid cancelling courses.  However, if a course is cancelled, at least a 10-day notice will be provided to registrants.
  • If a course is cancelled by CSM, CSM will provide paid registrants with the option to transfer registration payment to a future training course/event or receive a 100% refund (Please allow up to 30 days for refund to be processed). 
  • If a registrant is unable to attend a future course within one year, then a full refund will be issued (Please allow 30 days for refund to be processed).   
  • In cases where a training coordinator or other third-party has registered on behalf of a student, the notification will be sent the training coordinator or third-party.  CSM is not responsible for the lack of notification between the coordinator and the student.

Student Substitutions, Cancellations, and No-Show Policy
  • Registrants may cancel their attendance to a course for any reason, as long as CSM receives an attendance cancellation notice 10 days or more prior to the course start date. 
  • For cancellations received more than 10 days prior to course start date, registrants will receive a full refund of registration fees, less a $25.00 processing fee. 
  • Registrants may cancel their attendance to a course 3 to 10 days prior to the course start date and receive a 50% refund of the registration fee.
  • If a registrant cancels attendance to a course less than 3 days prior to the course start date, the registrant will be responsible for the entire course attendance registration fee. 
  • At any time leading up to the course, a registrant may transfer registration from one student to another.  (Note, last-minute transfers may result in a delay of receiving certificates for the new student)
  • No refunds or rescheduling opportunities will be given for no-shows for any reason.
  • CSM is not responsible for any fees incurred related to cancellation by CSM or student (airline reservations, rental car reservation, hotel reservations, etc.).
 I accept the terms of the Student Substitutions, Cancellations, and No-Show Policy


Cost per person: $595

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