Courses Offered

De-escalation for the School Environment (SROs)

De-escalation for the School Environment (SROs)

3 hours Interpersonal Perspectives (Online)
Presented by: Staff  

Course description: At the heart of any thoughtful de-escalation is recognizing a person’s need to feel safe, listened to, and understood.  Nowhere is this more important than in a school environment where school staff and SROs encounter students who are in a high emotional or distressed state on a daily basis.

In this 3-hour course, attendees will learn how to recognize a situation requiring de-escalation, the foundation for readiness, factors contributing to the emotional or psychological crisis of a student and practical guidelines for de-escalation.

Students will also learn how to control scene dynamics and apply risk-effective crisis intervention techniques oriented toward a positive outcome.

Training Objectives:
1. Define de-escalation
2. Identify factors impacting de-escalation
3. Assess and control scene dynamics
4. Apply de-escalation techniques

Who should attend this course:  All SROs, school security and school staff.

Complimentary seats:  Discounts available for multiple paid enrollments.


For the purposes of grant applications and continuing education credit, CSM is happy to provide instructor qualifications, sole source justifications, past performance history, competitive bids and full lesson plans.  

CSM is registered as a vendor with the Federal Government.  
DUNS# 138565499
CAGE Code# 3KLD5

If you are interested in hosting a course, you can either give us a call or fill out this form and someone will get back with you within 24 hours.