Crisis/Hostage Negotiation Level III
Monday, November 13 - Friday, November 17, 2023
8:00 am - 5:00 pm
Location: DuPont Police Department
Directions: 1780 Civic Drive Suite 100, DuPont, WA 98327

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Level3DescriptionPhoto The third in a series of three progressive courses, Crisis Hostage Negotiation – Level III (Advanced) prepares you for the most complex and challenging aspects of crisis negotiation – leading crisis negotiation teams and managing crisis incidents. We will take you from policy development, to recruiting, selecting, and training crisis negotiation teams, and to managing legal risk.

We will begin with an in-depth look at policy development for crisis negotiation teams and addressing a number of issues including responsibilities, procedures, training, and critical liabilities related to policy.

Selecting the right personnel to serve on a negotiation team may be the most important decision a team makes; we will discuss the core competencies of effective crisis negotiators and methods for their selection.

Operational case studies are an integral aspect of developing teams and establishing best practices within the field of crisis negotiation. Students will learn how to prepare case studies for presentation for peer audiences. Many of the case studies prepared within this academic environment have gone on to be popular at state negotiation association conferences around the country.

Among the most challenging aspects of being a Crisis Negotiation Team Leader is planning, facilitating and evaluating scenario-driven training. You will learn how to turn relevant training objectives into a valuable training day for your team. An in-depth look at writing meaningful team-oriented scenarios will assist team leaders in creating realistic training.

Students will also learn how to conduct meaningful operational debriefings that help your team grow from both training and operational experiences.

An advanced special population negotiation topic will be presented, giving insight and tools for negotiating with a particular special population. Past topics have included: Negotiating in a Corrections Environment, Negotiating with the Fellow Officer, Negotiating with Sovereign Citizens, and more.

‘20 Team Hacks’ is a contemporary look at what Team Leaders can do to improve team performance and standing within their agency and community. Each of the Team Hacks presented are steps Team Leaders can take back to their agencies and begin to implement immediately.

In keeping with the advanced nature of this course, students will plan, facilitate, and evaluate a culminating scenario-driven practical exercise. Student performance will be carefully evaluated and in-depth feedback will be provided during a comprehensive after-action debriefing.

Students will also participate as a member of a small group responsible for developing and presenting projects in one of five topic areas: Case study preparation, team selection, training facilitation, scenario writing or policy development.

  • Policy Development for Crisis Negotiation
  • Recruiting, Selecting, and Training Crisis Negotiation Teams
  • Preparing Case Studies for Crisis Negotiation
  • Planning, Facilitating, and Evaluating Scenario-driven Training
  • Operational Debriefings
  • Contemporary Issues in Crisis Negotiation
  • 20 Team Hacks for Crisis Negotiation Teams

    You must be a sworn member of law enforcement or corrections, a non-law enforcement member of a crisis negotiation team, or a mental health professional or a clergy member supporting law enforcement activities, to attend this course. Students attending must have successfully completed both Crisis Hostage Negotiations – Level I (Basic) course, or its 40-hour equivalent, and a Crisis Hostage Negotiation – Level II (Intermediate) course or its 40-hour equivalent, prior to attending this course. This course is not open to students with no prior negotiation training and experience. One of the two prerequisite courses must have been instructed through CSM. Requests for exceptions for Level I and Level II equivalents must be submitted and approved by the course director.


    This course is trained in accordance with guidelines established by the National Council of Negotiation Associations.

    This course is approved as a “full credit” course toward a 120-hour CSM Certificate of Proficiency.



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    Course Cancellation Policy
    • CSM makes every attempt to avoid cancelling courses.  However, if a course is cancelled, at least a 10-day notice will be provided to registrants.
    • If a course is cancelled by CSM, CSM will provide paid registrants with the option to transfer registration payment to a future training course/event or receive a 100% refund (Please allow up to 30 days for refund to be processed). 
    • If a registrant is unable to attend a future course within one year, then a full refund will be issued (Please allow 30 days for refund to be processed).   
    • In cases where a training coordinator or other third-party has registered on behalf of a student, the notification will be sent the training coordinator or third-party.  CSM is not responsible for the lack of notification between the coordinator and the student.

    Student Substitutions, Cancellations, and No-Show Policy
    • Registrants may cancel their attendance to a course for any reason, as long as CSM receives an attendance cancellation notice 10 days or more prior to the course start date. 
    • For cancellations received more than 10 days prior to course start date, registrants will receive a full refund of registration fees, less a $25.00 processing fee. 
    • Registrants may cancel their attendance to a course 3 to 10 days prior to the course start date and receive a 50% refund of the registration fee.
    • If a registrant cancels attendance to a course less than 3 days prior to the course start date, the registrant will be responsible for the entire course attendance registration fee. 
    • At any time leading up to the course, a registrant may transfer registration from one student to another.  (Note, last-minute transfers may result in a delay of receiving certificates for the new student)
    • No refunds or rescheduling opportunities will be given for no-shows for any reason.
    • CSM is not responsible for any fees incurred related to cancellation by CSM or student (airline reservations, rental car reservation, hotel reservations, etc.).
     I accept the terms of the Student Substitutions, Cancellations, and No-Show Policy

    Cost per person: $595

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