This 8-hour advanced negotiation course will briefly review the basics of Active Listening, Influence, and Persuasion, developing rapport and negotiating with different personality types. Callout debriefs and examples will be used throughout this presentation, and two extended examples of negotiating via text will be considered.
Dr. Andy Young is a retired Professor of Psychology and Counseling after 26 years from Lubbock Christian University where he started 1996, and has been a negotiator and psychological consultant with the Lubbock Police Department’s SWAT/Negotiator team since 2000. He has been on the negotiating team at the Lubbock County Sheriff’s Office since 2008 and is on the team at the Texas Department of Public Safety (Texas Rangers, Special Operations, Region 5). He is the author of, "Fight or Flight: Negotiating Crisis on the Frontline" and "When Every Word Counts: An Insider’s View of Crisis Negotiations." He was recently added as a third author for the 6th Edition of "Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections”. He has spoken internationally at law enforcement and hostage negotiator conferences since 2014 and has had his research and writings on negotiations widely published.
Absolutely no walk-ins.
Light refreshments will be served.