2 hours Technical Studies (Online)
Presented by: Danny Johnson, Troy King, Deb McMahon, Michael Clyde

Course Description: This 2-hour presentation serves as an introduction for newly assigned team members or as a refresher for experienced team members.  This presentation addresses the importance of understanding the basic premise of crisis negotiation and the value of crisis negotiators in mitigating a variety of crises in a modern policing environment.  This introduction will help negotiators serve as a productive member of their team, from understanding policy to making a call-out book and a go-bag to understanding the formal and informal rules of the team.

Lastly, the presentation will address the 25 “Maxisms” that will help make for better crisis negotiators including the importance of venting, planning calls, pacing and having a ‘back pocket’ question.

Training Objectives:
1. Recognize critical role of crisis negotiators in the mitigation of crises
2. Prepare to serve on a crisis negotiation team
3. Apply ‘Maxisms’ to effective crisis negotiation

Who should attend this course: New crisis negotiators or experienced crisis negotiators needing a refresher course.

Complimentary seats: WSHNA, MACN, IACN, BANG members and NCNA Representatives or their designees through December 2020.