Crisis Systems Management LLC

Course Category

(Click here for an alphabetical course listing)

Crisis/Hostage Courses

Crisis/Hostage Negotiation Level I (Basic)

Crisis/Hostage Negotiation Level II (Intermediate)

Crisis/Hostage Negotiation Level III (Advanced)

Negotiating in a Corrections Environment (Basic)

Negotiating With Special Populations

Negotiating In A School Environment

Resiliency and Peer Support Courses

Law Enforcement Resiliency & Peer Support (LERPS) Basic

LERPS 2-Day Course

LERPS - Special Topics Presentations

Emergency Dispatcher Courses

Introduction to Crisis Negotiation for Emergency Dispatchers

1- and 2-Day Advanced Refresher Courses

2-Day Special Topic and Scenario Regional Event

LERPS - Special Topics Presentations

Negotiation Challenges

Crisis Negotiation Challenges

Online Courses

20 Hacks for CNT

Communicating With The Non-Responder

Co-response: Mental Health Professionals and Law Enforcement

Crisis Negotiation Techniques for Dispatchers Part 1

De-escalation for the School Environment (SROs)

Emotional Wellness for First Responders

High-Risk Warrant Planning for CNT

High-risk Warrant Planning for CNT/Loud Hailing Techniques XL

Intelligence-Led Negotiation

Officer Down! – Crisis Negotiation Case Study

Recruiting and Selecting Teams for Crisis Negotiation

Responding to the Adolescent in Crisis

Roadside/Rural Crisis Negotiation

Strategic Communication for Crisis Intervention

Team Building for CNTs: Brainstorming and Decision Making

Team Building for CNTs: Motivation and Communication

Theme-Based Crisis Negotiation

Welcome to the Team! – An Introduction for New Crisis Negotiators

Peer Support for the Family

Resiliency for Emergency Services

De-escalation for First Responders (Fire/EMS/Hospital Staff)

De-escalation for Public Service Employees