Monday, May 8, 2023
11:00am-3:00pm Eastern / 10:00am-2:00pm Central / 10:00am-2:00pm Mountain / 9:00am-1:00pm Pacific
Directions: Online Course,
Presenter: Troy King
Tactical communication is a 4-hour instructional block designed for the first responder, CIT officer, emergency dispatcher, or crisis negotiator. Using actual audio and video examples and class discussion, this block will address the initial law enforcement response to a crisis, communication with the subject in crisis, scene management, and development of risk effective and legally defensible resolutions.
1. 1. Identify factors impacting emotional and psychological crises
2. 2. Apply active listening techniques
3. 3. Apply suicide intervention techniques
4. Manage the crisis scene
5. Disengage from a crisis incident
Who Should Attend:
Patrol officers, CIT officers, ECIT officers, emergency dispatchers, crisis negotiators, tactical operators, and patrol supervisors.