De-escalation for Patrol and CIT Train-the-Trainer
Thursday, June 29, 2023
8:00am - 5:00pm
Location: St. Francois County Sheriff's Department
Directions: 1550 Doubet Road, Farmington, MO 63640

Presented by the Missouri Association of Crisis Negotiators

Training Overview:

The De-escalation for Law Enforcement Course is a practical introductory course of instruction for law enforcement personnel, CIT Officers, Corrections Staff and Crisis Negotiators

This course not only prepares students to recognize factors for influencing and managing difficult or verbally abusive, resistant, or non-compliant subjects, but also to present training in an ‘in-service’ environment.

Students will learn how over-reaction or under-reaction can adversely impact the outcome of an incident by causing an incident to escalate, re-escalate, or by creating circumstances in which there is an unintended use-of-force or an unintended outcome. 

By understanding the impact of words, students will recognize and learn how to manage their own personal verbal triggers.

An in-depth discussion of the role of vigilance, hyper-vigilance, crisis rehearsal, threat assessment and personal readiness will prepare students to adopt a mindset conducive to effective, safe, and legally defendable actions.

One of the most relevant aspects of de-escalation is assessing and managing scene dynamics – from the initial call to 9-1-1 to the patrol response and ultimately to a safe resolution. Students will learn practical and effective steps to reduce the negative energy or circumstances which often set the stage for an escalation of emotions and violent behavior.

Step-by-step tips for managing verbal abuse and resistance will aid students in a more thoughtful and productive approach for de-escalation and lastly, students will learn how to manage verbal non-compliance.

Students will also learn how to present classroom training to law enforcement professionals and will receive digital versions of training materials.  The train-the-trainer portion of this course will highlight the importance of delivering a standardized curriculum, setting a professional tone for high-liability training and maintaining a disciplined classroom environment.

To close out the training event, students will participate in individual and group activities and role-playing vignettes wherein they will have opportunities to practice the skills covered in the lecture/discussion portion of the training.

MO POST credit will be awarded for this training event.



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Course Cancellation Policy
  • CSM makes every attempt to avoid cancelling courses.  However, if a course is cancelled, at least a 10-day notice will be provided to registrants.
  • If a course is cancelled by CSM, CSM will provide paid registrants with the option to transfer registration payment to a future training course/event or receive a 100% refund (Please allow up to 30 days for refund to be processed). 
  • If a registrant is unable to attend a future course within one year, then a full refund will be issued (Please allow 30 days for refund to be processed).   
  • In cases where a training coordinator or other third-party has registered on behalf of a student, the notification will be sent the training coordinator or third-party.  CSM is not responsible for the lack of notification between the coordinator and the student.

Student Substitutions, Cancellations, and No-Show Policy
  • Registrants may cancel their attendance to a course for any reason, as long as CSM receives an attendance cancellation notice 10 days or more prior to the course start date. 
  • For cancellations received more than 10 days prior to course start date, registrants will receive a full refund of registration fees, less a $25.00 processing fee. 
  • Registrants may cancel their attendance to a course 3 to 10 days prior to the course start date and receive a 50% refund of the registration fee.
  • If a registrant cancels attendance to a course less than 3 days prior to the course start date, the registrant will be responsible for the entire course attendance registration fee. 
  • At any time leading up to the course, a registrant may transfer registration from one student to another.  (Note, last-minute transfers may result in a delay of receiving certificates for the new student)
  • No refunds or rescheduling opportunities will be given for no-shows for any reason.
  • CSM is not responsible for any fees incurred related to cancellation by CSM or student (airline reservations, rental car reservation, hotel reservations, etc.).
 I accept the terms of the Student Substitutions, Cancellations, and No-Show Policy

Cost per person: $75

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