3 hours Interpersonal Perspectives (Online)
Presented by: Staff  

Course description: At the heart of any thoughtful de-escalation is recognizing a person’s need to feel safe, listened to, and understood.  Nowhere is this more important than in a school environment where school staff and SROs encounter students who are in a high emotional or distressed state on a daily basis.

In this 3-hour course, attendees will learn how to recognize a situation requiring de-escalation, the foundation for readiness, factors contributing to the emotional or psychological crisis of a student and practical guidelines for de-escalation.

Students will also learn how to control scene dynamics and apply risk-effective crisis intervention techniques oriented toward a positive outcome.

Training Objectives:
1. Define de-escalation
2. Identify factors impacting de-escalation
3. Assess and control scene dynamics
4. Apply de-escalation techniques

Who should attend this course:  All SROs, school security and school staff.

Complimentary seats:  Discounts available for multiple paid enrollments.